In normal circumstances, orders are shipped within 7-10 working days after placed (except for customize products are permitted an additional delivery time of 5-7 working days). Nevertheless, we endeavor to ship our orders as soon as we can whenever possible.

The estimated order arrival time only applies to usual days. We may have another arrangement which will be published on our website (if any) during peak seasons e.g. Valentines’ Day, Mother’s Day and Christmas.

Your order will usually be delivered on time, although delays may occasionally occur. Factors beyond our control may impact delivery time and these may include unforeseen impacts caused by our delivery partners and weather disturbances. CHRISHA JEWELLERY carries no liability in these cases and recommends that orders are placed as early as possible.

Track your Order

When your order is dispatched, you will receive an email with a tracking number. Please use the tracking number to locate your parcel on the courier website. Please note that you will not be able to track the delivery status until the day when you received your tracking number. You can find more details from our Order Tracking information.

Customs, Duties and Taxes

The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your order. These additional charges required for customs clearance are the responsibility of the recipient unless otherwise noted. When your order arrives at customs, either the courier or customs office will contact you directly to arrange for the payment of any charges that may be due.

You are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Shipping Cost

The shipping cost is calculated by the weight of the product(s) as well as your country of delivery