This Website at www.chrishajewellery.com ("the website") is owned by Yakhunit Internation Co., Ltd, a company registered in Thailand under Business Register number: 0105558007931, whose registered office is at 353 Issaraphap RD, Klongsan District, Bangkok, Thailand 10600 ("CHRISHA JEWELLERY").
CHRISHA JEWELLERY believes strongly in protecting user privacy.
Purchasing of any products supplied by the CHRISHA JEWELLERY Online Store ("Products") requires that you accept CHRISHA JEWELLERY’s Privacy Policy. Please go to CHRISHA JEWELLERY's privacy policy for information on how CHRISHA JEWELLERY collects and uses personal information from users of the CHRISHA JEWELLERY Online Store.
Products that you purchase via the CHRISHA JEWELLERY Online Store will be sold to you by CHRISHA (HK) LIMITED, Room 8, 10/F, Block C Eldex Industrial Building, 21 MA Tau Wai Road, Hung Hom, Hong Kong, in its own name, as a wholly owned subsidiary of CHRISHA JEWELLERY ("CHRISHA (HK) LIMITED").
Your purchases of any Products via the CHRISHA JEWELLERY Online Store from CHRISHA (HK) LIMITED will be governed by the following terms and conditions of Sales. Please read these terms and conditions carefully before ordering any Products from the CHRISHA JEWELLERY Online Store. You should understand that by ordering any Products, you agree to be bound by these terms and conditions.
You can reach our Customer Service Team on any issues at info@chrishajewellery.com.
1. About These Sales Terms
These Sales Terms are applicable to all orders and purchases made in the CHRISHA JEWELLERY Online Store ("Products"). With regard to the purchases in the CHRISHA JEWELLERY Online Store, we will communicate electronically by sending email. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing.
We may revise these Sales Terms from time to time. Any changes to the Sales Terms will apply to orders placed on or after the effective date stated in these Sales Terms or elsewhere on the CHRISHA JEWELLERY Online Store. You are advised to check this page from time to time to take notice of any changes, as they are binding on you.
BEFORE PLACING AN ORDER FOR PRODUCTS YOU MUST READ AND AGREE TO BE BOUND BY THESE SALES TERMS.
2. Your account
If you create an account (personal user identification or username) on the CHRISHA JEWELLERY Online Store you are responsible for maintaining the confidentiality of your username and password and for restricting access to your password, and you agree to accept responsibility for all activities and for each purchase that occurs under your account unless those activities or purchases are carried out by an unauthorised third party who has gained access to your account other than by reason of your negligence or carelessness.
3. Placing an Order
To be able to buy Products you have to:
• read and accept these Sale Terms;
• provide your name and address, phone number, email address, payment details and other required information;
• provide a delivery address (Note that CHRISHA JEWELLERY is unable to deliver to certain addresses.)
You may place an order by clicking on the "ADD TO BAG" button and proceeding to the checkout page.
You will be provided with an opportunity to review your order(s), read and accept the Terms of Sale, check the total price of your order(s) and the information you have provided and correct any input errors before confirming your order(s).
4. Availability
Products and prices are as shown on the Website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a visitor.
There is no liability for lack of items in stock or for products not being available.
5. Reservation of Performance for Undeliverable Goods
If the goods ordered cannot be delivered within 30 days following the day after your order, we may withdraw from the contract, even if we previously confirmed that we were entering into it. If we withdraw, you will be informed that the goods are not available and you will be reimbursed immediately for the consideration you have already provided.
6. Price and Additional Costs
The total price of your order, including all ancillary and shipping costs, was indicated on the previous page or will be shown at the end of the checkout process. By confirming the order, you state that you agree to the price for the goods. The price cannot be adjusted after the completion of the checkout process.
7. Payment
Payment shall be made by one of the methods you have selected during the checkout process (being PayPal, VISA and MasterCard).
Approved credit card types are listed in the order checkout form in the CHRISHA JEWELLERY online store. In the event we do not receive the relevant credit card company's authorization, we reserve the right to cancel your order.
The value of your purchase(s) will be settled from the applicable card once we had sent you the Shipping Confirmation Email.
8. Delivery
The goods ordered will automatically spend 7-10 days to processing after the confirmation payment of purchasing. Please allow an additional delivery time of 5-7 working days for customized products. No deliveries are made on weekends or public holidays. If you so request, we will make efforts to deliver the goods at a specific time, but generally cannot make binding promises to do so. Until the purchase price is paid in its entirely, the goods remain our property.
Upon receipt the shipment must be checked for accuracy and completeness.
9. Events outside the control of CHRISHA (HK) LIMITED
CHRISHA (HK) LIMITED shall not be held responsible for delay or failure to perform, if the delay or failure is caused by any act, event, non-happening, omission accident or circumstance beyond its reasonable control including but not limited to:
•civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
•strikes or lock-outs (or other industrial action);
•national or local states of emergency,
•failure of transportation facilities, power or utility outages, earthquake, fire, explosion, storm, flood, subsidence, epidemic or other natural disaster.
•impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
•the acts, decrees, legislation, regulations or restrictions of any government.
CHRISHA (HK) LIMITED 's performance is deemed to be suspended for the period that the above continues.
10. Compatibility, Product Information
Please take care when placing your order to ensure that the Products you purchase are compatible for the intended use. Please use the CHRISHA JEWELLERY Online Store as your final point of reference when checking compatibility. In the event of a difference between the CHRISHA JEWELLERY Online Store content and any other website (or any other source of information) the compatibility of Products as shown on the CHRISHA JEWELLERY Online Store at the time of purchase will be seen as taking precedence.
If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact without delay to Our Customer Service Team for assistance at info@chrishajewellery.com
11. Return and Refund
In addition to your rights under the Sales of Goods Ordinance and other applicable laws, if for any reason you are not completely satisfied with your purchase from the CHRISHA JEWELLERY Online Store, you can return any Product purchased from the CHRISHA JEWELLERY Online Store within 14 days of receipt for a refund, subject to the conditions set out below. Your legal rights in respect of defective goods are unaffected. For return of sale items, you will have to pay the additional shipping cost incurred.
To cancel your order, you may cancel any order as long as your order status is shown processing. If your order status is completed, it cannot be canceled in this case please arrange for return of the ordered items in accordance with the instructions given by CHRISHA JEWELLERY Customer Service Team.
If you do not return the Products, we reserve the right to refuse a refund. If you return any Products in a used or damaged condition, we reserve the right to deduct from any refund due to you (or otherwise seek to recover from you) an amount equivalent to the reduction in value of the Products, which might be 100% of the purchase price.
Once we have received and validated your returned Products, we will send you an email to confirm the validation. Your refund will then be processed and confirmed to you by email. In most circumstances, your refund will be processed within 30 (thirty) days of our email to you confirming the receipt and validation of your returned Products.
12. Customs, Duties And Taxes
The customs office of the destination country or region may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient unless otherwise noted. When your order arrives at customs, either the carrier or customs office will contact you directly to arrange for the payment of any charges that may be due.
13. Jewellery Warranty
CHRISHA JEWELLERY products are covered by a 30 (thirty) days warranty after the date of purchase, covering manufacturing defects. Manufacturing defect does not cover damages on material such as breakages, scratches, cracks, tarnishing or damaged due to negligence and/or wear and tear.
We warranty the mounting for all gem stones and pearl and for the originality per description workmanship. We will repair or replace your mounting without charge, if any defects are found during this period is as a result of a manufacturer defects. Warranty excludes all damage caused by abuse, accident, misuse, or modification of the goods.
Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and should not be considered a defect.
Please retain the receipt as proof of purchase. Your warranty does not entitle you to replacements of lost items.
14. Liability
We warrant to you that any Product purchased from or through the CHRISHA JEWELLERY Online Store is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.
These Sales Terms set out the full extent of the obligations and liabilities of CHRISHA (HK) LIMITED in respect of the sale of the Products via the CHRISHA JEWELLERY Online Store. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on CHRISHA JEWELLERY other than those set out in these Sales Terms.
NOTHING IN THESE SALE TERMS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER.
TO THE FULL EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF CHRISHA JEWELLERY SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID FOR THE PURCHASE OF THE APPLICABLE PRODUCTS FROM THE CHRISHA JEWELLERY ONLINE STORE.
This does not include or limit in any way the liability of CHRISHA JEWELLERY respectively:
• for death or personal injury caused by their negligence;
• for fraud or fraudulent misrepresentation; or
• for any matter for which it would be illegal for us to exclude, or attempt to exclude, liability.
15. Severability
If any provision of these Sales Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Sales Terms and shall be enforced to the fullest extent permitted by applicable law not affecting the validity and enforceability of any remaining provisions.
16. Transfer of rights and obligations
These Sales Terms are binding on you and CHRISHA (HK) LIMITED and on any person we might transfer its rights to.
You may not transfer, assign, charge or otherwise dispose of a contract with CHRISHA (HK) LIMITED, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a contract with you, or any of CHRISHA (HK) LIMITED 's rights or obligations arising under it, at any time during its term.
17. Waiver
If CHRISHA (HK) LIMITED fails, at any time to insist upon strict performance of any of your obligations under these Sales Terms, or if we fails to exercise any of the rights or remedies to which it is entitled under these Sale Terms this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
18. Entire agreement
These Sales Terms and conditions and any document expressly referred to in them represent the entire agreement between CHRISHA (HK) LIMITED and you and supersede any prior agreement, understanding or arrangement between the parties, whether oral or in writing.
19. Governing law and Jurisdiction
These Sale Terms and your purchase of products from CHRISHA (HK) LIMITED through the CHRISHA JEWELLERY Online Store shall be governed by and construed in accordance with the laws of Hong Kong S.A.R..
Any dispute or claim arising out of or in connection with these Sales Terms or your purchase of Products from CHRISHA (HK) LIMITED (including non-contractual disputes or claims) shall be subject to the jurisdiction of the courts of the Hong Kong S.A.R..